FAQ

Orders

Kindly give our team 1-2 business days to pack your order.

In the event that you've made multiple orders, it will be shipped individually according to your order number and can no longer be combined.

Delivery

Delivery for Metro Manila takes about 1-2 business days from day of shipment.

Luzon: 2-3 business days, Visayas & Mindanao: 3-5 business days

International: 7 business days (via DHL)

Cancellations

Unfortunately, once you've placed your order, we can no longer accept any cancellations since they are processed immediately.

Returns

We only accept returns for items that are damaged upon delivery.

Kindly provide a photo or video proof that your item/s are damaged within 7 days upon delivery of item and please email it to sportsparadiseph@gmail.com.

Once you are eligible for a return, we will send you a detailed instruction guide on where and when to ship the item/s.

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